Take Me To The Closest Ups (2024)

FAQs

Can you drop off packages at UPS Access locations? ›

Drop Your UPS Packages Off

UPS Access Point: Drop-off or pickup at local businesses. UPS Drop Boxes: For 24/7 drop-off. UPS Customer Centers: On-site UPS operating facility.

Call our local UPS Customer Center at (888) 742-5877 to speak with one of our attentive, motivated and knowledgeable team members, who can answer any of your questions about domestic or international packages shipped via UPS.

emailinfo@ups.com.

(800) 742-5877

United Parcel Service / Customer service

Alternatively, you or your customer can redirect any shipment to a UPS Access Point® before it arrives for delivery. If you're dropping off a package for delivery, the process is similar. Simply scan your label at the kiosk, the door will open, and you leave your package there to be picked up by the UPS driver.

Drop your items at The UPS Store

You can also take your returns to The UPS Store. When selecting the method for returning your Amazon purchase, choose The UPS Store Dropoff. You don't need to have your items boxed or labeled. Instead, The UPS Store will pack, label and ship your return for free.

If you have any questions about the status of your package, please reach out to UPS at 1 (800) 742-5877, or to USPS at 1 (800) 275-8777.

Start a claim within 60 days of the scheduled delivery for packages that have been lost or damaged, or if a collect on delivery (C.O.D.) payment wasn't received.

Self-service options are available 24/7 by calling 1-800-ASK-USPS (1-800-275-8777). Customer Service representatives are also available to take your calls: Monday through Friday from 8:00 a.m. to 8:30 p.m. Eastern Time (Alaska and Hawaii are 8:00 a.m. - 9:30 p.m. ET)

There could be several reasons why your UPS package is taking longer than expected to arrive. Some common reasons include weather delays, high package volume during peak seasons, incorrect or incomplete address information, customs clearance delays for international shipments, and unexpected transportation issues.

Why won't UPS let me file a claim? ›

Why can't I submit my claim on UPS.com? The shipper of your package has a restriction on the account, which doesn't allow recipients or third parties to begin the claim process (Amazon, Dell, Apple). Contact the shipper who requested that you submit your claim for further assistance.

If you do not have a tracking number for your package, you can track your package on the UPS package tracker using a reference number, package ID, or US Postal Service IMPB.

Customers can head over and pick up their deliveries whenever it's convenient for them. Our dedicated team will even alert you when your package is ready for pickup - all you need to do is bring your ID that matches the delivery information, and you'll be good to go.

If your package has been delivered to the wrong address, call UPS Customer Support at 1-800-742-5877. Provide the representative with the package's tracking number and your address. They'll help you file a claim so you can locate and retrieve your package.

A UPS Access Point is a third-party retail location that offers UPS package drop-off or delivery services. Merchants and customers can use the secure digital lockers at UPS Access Points as a convenient place to drop off or pick up packages.

Yes, IF and ONLY IF that post office has a regular UPS pickup/drop off. some do. Mostly in smaller communities, where there may not be a UPS retail store, and where post offices will SPECIFICALLY accept UPS/FEDEX packages for PO Box customers.

Instead of having a package delivered to your home or business address, you can select a Pickup Location. You can choose to deliver eligible packages to Pickup Locations such as Amazon Lockers, Amazon Counter, or UPS AccessPoints™ Locations.

You can drop off your Amazon returns all at once and The UPS Store will pack multiple returns in the same box. If you use Happy Returns, you can bring those items to The UPS Store since Happy Returns is now a UPS company. The UPS Store has a location within 10 miles of nearly 85% of American households.